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IVR Contributor

Rajani Baburajan Info

Rajani Baburajan is a TMCnet contributing writer. She also teaches English and writes blogs, reviews and articles covering IT, tourism, arts and entertainment for a variety of Web sites. Rajani has 12 years of writing and teaching experience, and holds a bachelor’s degree in education.


Latest Articles

09/09/2013 Genesys Recognized for Continuing Success in the Contact Center Systems Market
08/19/2013 Aspect to Unveil Integrated Contact Center Solution on Voxeo Multi-Channel Platform
03/28/2013 The Role of Optimized IVR Systems in Retail Banking
01/02/2013 IVR and Customer Experience Solutions Bring Cheer to Poor Families in Virginia
12/10/2012 Contact Centers Should Adopt Cloud, IVR Analytics and Performance Management Tools
10/10/2012 Scribe Healthcare Technologies IVR Increases Transcription Productivity 50 Percent
08/08/2012 IVR Provider Nuance Delivers Voice Recognition on PC with Dragon NaturallySpeaking 12
07/30/2012 Nuance Integrates IVR Solutions at Providence Health & Services
07/25/2012 4medica Integrates Nuance's IVR Technology into iEHR Platform
07/25/2012 IVR Deployment: C3 Deploys Aculab's Prosody X at Cambridge University
06/14/2012 IVR Provider Develops Algorithm to Improve Voice Recognition in Devices
05/21/2012 IVR Systems Industry Report Gives a Global Outlook on IVR
03/26/2012 Radish's New ChoiceView Combines Visual and Audio Information in IVRs
11/14/2011 Global IVR Systems Market Estimated to Reach $2.78 Billion by 2017: GIA
06/22/2011 Kevin Shelly Joins Angel as Vice President of Sales
06/06/2011 IVR: Nuance Unveils Complete Care Multi-Channel Solutions
04/25/2011 IVR: Guile 3D Studio Unveils Denise, the Virtual Assistant
04/04/2011 IVR: Mindshare Technologies to Launch Speech-to-Text Analytics Engine for Enterprise Feedback Management
03/21/2011 NCO, SoundBite Offer Bundled IVR and Live Agent Solution to Contact Center Industry
02/24/2011 Syntellect Accelerates the Development of IVR: Good for a Growing Market
04/29/2010 Understanding Call Metrics to Increase Caller Satisfaction and Business Efficiency in IVR: Webinar
03/22/2010 Microsoft Picks Yap's IVR Speech Recognition Technology for Talk to Text App
07/31/2008 Angel.com Partners with Equinix for a New IVR Data Center


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